If Quran Reciting fails to start classes at agreed schedule within 5 working days full amount will be refunded to the customer.
We offer a flexible and user friendly refund policy i.e. if for any reason the client wants to cancel registration then the request should come to us in written i.e. via an email. They can also inform us by calling our support line but processing will start after receiving email from the address mentioned during sign up process.
If we get cancellation request email within the first week from the date of fee submission with; we will refund 80% of the submitted fee. Cancelation request generated after one week will make the client eligible for 50% refund. Any request received after 2 weeks will not be entertained.
We’ll refund with in 30 days after receiving the cancelation request in the form of any suitable payment transfer method based on a mutual consensus.
Privacy Policy
For the registration of our services, we collect name, email id and phone number of the subscriber. We do not make this private information public and only use it in case of communication to get back to the user.
Delivery Policy
Students should only speak to teachers about matters relating to the material they are studying. All other queries, including those relating to the administration of classes.
If a child’s attentiveness in class is found to be an issue and the teacher advises that parental supervision of a child during class is required, such supervision becomes mandatory.
Students will be required to choose their class times as part of the enrolment process. Thereafter if the student wishes to change a scheduled class time, the student will be able to do so by consultation.
In the event that a student is not able to attend class at their scheduled time due to:
the teacher being absent; or
a technical issue that is our fault,
a replacement class will be offered to the student.
There will be no classes for three days starting on the day of every Eid (ie, Eid-al-Fitr & Eid-al-Adha.) Precise dates for Ramadan and Eid Holiday will be notified as and when they are determined.
